8 Reviews Found
Business Response
Hi Charles, we're glad you had a positive experience at Shortline Buick GMC! Let us know if we can assist you with anything else.
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Confirmed Service Customer
The reps are always helpful. They always do their best to keep the cost at a minimum.
Phyllis D.
AURORA
Business Response
Thank you, Phyllis, for your kind words! We're so glad to hear that our team at Shortline Buick GMC continues to provide helpful service and work hard to keep costs down. We appreciate your trust and look forward to assisting you again!
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Business Response
Thank you, Omega! We're glad to hear our team was polite and knowledgeable during your visit at Shortline Buick GMC. We appreciate your feedback!
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Confirmed Service Customer
Always great customer service. Short wait time.
Gershun C.
DENVER
Business Response
Thank you, Gershun! We appreciate your kind words about our great customer service and short wait times at Shortline Buick GMC. We look forward to serving you again!
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Confirmed Service Customer
Perfect not only on the sale but problems that came up later they were there to make it right.
Waldo W.
AURORA
Business Response
Thank you for your feedback, Waldo! We���re glad to hear that not only was the sale perfect, but we were also able to address any issues that came up later. We appreciate your trust and look forward to assisting you in the future.
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Confirmed Service Customer
Thank you for your service, Jacob was awesome very good customer service!!!
Abdallah B.
AURORA
Business Response
Hi Abdallah, We appreciate your feedback! Jacob is indeed a valuable member of our team, and we're glad to hear that you had a positive experience with him. Thank you for choosing us for your service needs!
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Confirmed Service Customer
It was not a Pleasant experience the attendant was rude she behaved as though she didn���t want to be bothered with me nor my car. She wasn���t helping with helping me figure out solutions etc. Most of my experiences were great in the past. However the last two experiences have been horrible and have let me feeling sad wondering where or what service repair shops I should seek out in the future to work on my car.
Letecia B.
AURORA
Business Response
Dear Letecia, On behalf of Shortline Buick GMC, I wanted you to know that all feedback we receive is taken into serious consideration. We continually strive to provide top-notch sales and service experiences and feel we may have missed the mark with you. Your business is very important to us, and we like to do what we can to make every experience a positive one. Our service manager will be reaching out to you personally so we can work towards a resolution. If you prefer you could also contact Mark Stillwagon, Fixed Ops Manager, at 303-306-4025 or mstillwagon@shortlineauto.com. We look forward to talking to you.
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Business Response
Hi Charles, thanks for your feedback! We're glad to hear your service experience went smoothly. If there's anything else we can assist you with in the future, just let us know.