Confirmed Service Customer
It was not a Pleasant experience the attendant was rude she behaved as though she didn���t want to be bothered with me nor my car. She wasn���t helping with helping me figure out solutions etc. Most of my experiences were great in the past. However the last two experiences have been horrible and have let me feeling sad wondering where or what service repair shops I should seek out in the future to work on my car.
Letecia B.
AURORA,
CO
Business Response
Dear Letecia, On behalf of Shortline Buick GMC, I wanted you to know that all feedback we receive is taken into serious consideration. We continually strive to provide top-notch sales and service experiences and feel we may have missed the mark with you. Your business is very important to us, and we like to do what we can to make every experience a positive one. Our service manager will be reaching out to you personally so we can work towards a resolution. If you prefer you could also contact Mark Stillwagon, Fixed Ops Manager, at 303-306-4025 or mstillwagon@shortlineauto.com. We look forward to talking to you.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
The reps are always helpful. They always do their best to keep the cost at a minimum.
Confirmed Service Customer
Perfect not only on the sale but problems that came up later they were there to make it right.
Confirmed Service Customer
Thank you for your service, Jacob was awesome very good customer service!!!
